FHA Frontline Phone Training

***Read me FIRST!!!  Click Here
Frontline-Phone-Coaching-Course***

*Please Print and read this packet. Complete/fill-in all sections as required in the packet. Sign – date & return to manager to complete assignment after viewing all videos on website.
after printing/reading the document, please click below to begin the phone training modules.

staff training

 

*or skip directly to a module section

 
Module 2- Frontline phone training
 
Module 3- Frontline phone training
 
Staff Training Home